Page 21 - hisdeSAT annual report 2012

ABOUT HISDESAT1

2.4 Professional profile and Quality In

this section, Hisdesat remains loyal to its philosophy of maintaining
continually improving quality in both the level of training of internal

resources as well as in the reliability of procedures. The current

employee profile is highly qualified, with over 68% of employees

with top level degrees, some 19% with intermediate level degrees

and some 13% of administrative personnel.

With this premise of quality it
is possible to maintain the ob-
jective of excellence in the pro-
vision of services to the client.

Also in terms of quality, since
2008 Hisdesat has been in possession of the ISO
9001 Quality Management System Certificate granted
by AENOR, valid both nationally and internationally.

The Team

The Company currently has 32 employees, who per-
form their duties at the company’s head offices and
at the satellite operations Control Centres of Arganda
(Madrid) and Maspalomas (Canary Islands), both lo-
cated in Spain.

In the last three years, human resources have in-
creased by some 37%, basically in order to attend to
the needs relating to the development of the compa-
ny’s new programmes and projects, within the frame- control stations of Arganda (Madrid) and Maspalomas
work of the Earth Observation Programme (PNOTS) (Canary Islands).
with Paz and Ingenio.
It also uses the equivalent number of employees at
As well as its own employees, Hisdesat also indi- the control stations in Ottawa (Canada) and Mount
rectly employs over 30 professionals, ranging from Jackson (Virginia, USA.), through its investee com-
operators to maintenance personnel, at the satellite pany Xtar LLC.

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