Page 19 - hisdeSAT annual report 2014
P. 19

Presentación                                   ANNUAL REPORT 2014










                                   2.3        Professional Profiles,


                                              Training and Quality








                                              Our objective is one of constant qua-  Excellence in providing services
                                              lity improvement, in terms of both   to its clients has, from its foun-
                                              our internal training resources and   dation, been the company’s main
                                              the reliability of our methodologies   mission. Excellence rests on the
                                              and procedures. Our staff are highly   premise  of  the  quality  of  those
                                              qualified, with over 68% having   services.
                                                   5-year or advanced university   Hisdesat has had an ISO 9001 Qua-
                                                      degrees and 19% having   lity Management System in place
                                                        3-year degrees. 13% of   since 2008. This system is certified
                                 13%                      the staff have admi-  by AENOR and is recognised both
                                                           nistrative training.   in Spain and abroad.

                            19%

                                           68%










                                              The Team



                                              The company currently has 33     In addition to its own staff, Hisdes-
                                              employees, who work either at the   at indirectly employs more than 30
                                              company’s head office or in the   professionals including operators
                                              Control Centres for satellite ope-  and maintenance personnel at the
                                              rations at Arganda (Madrid) and   satellite control stations at Argan-
                                              Maspalomas (Gran Canaria).
                                                                               da (Madrid) and Maspalomas (Gran
                                              Over the past three years, the   Canaria).
                                              workforce has grown by 37%, lar-
                                              gely to meet the needs related to   It also makes use of a similar num-
                                              the development of the company’s   ber of employees in the Ottawa
                                              new programmes and projects      (Canada) and Mount Jackson
                                              within the framework of the Earth   (Virginia, USA) control stations,
                                              Observation Programme (PNOTS)    through its investee company
                                              with PAZ and INGENIO.            Xtar LLC.




                                                            19
   14   15   16   17   18   19   20   21   22   23   24