Page 42 - hisdeSAT annual report 2014

Performing at full capacity

3.4 Management and Control of

the Communications Payload

Excellence in service delivery Hespérides oceanographic vessel
and excellent service to our of the Spanish National Research
clients continue to be the key Council (CSIC). The Fisheries De-
elements of the Hisdesat ope- partment utilises the AIS service
rational model. In all areas and for the control of maritime traffic
markets, whether national or by satellite.
international, the company has
continued to generate proposals The agreement with the Ministry
for existing clients, and invested of Foreign Affairs and Coopera-
tion continues to cover communi-
special effort in generating new
ones. Our client care roadmap co- cation services for embassies via
vers problem solving, a network that grows every year,
Our client meeting specific ne- not only in number and features,
but also in the quality of service.
care roadmap eds and analysing the
needs of each indivi-
covers dual. Hisdesat continues to be invol-
ved with the “Seahorse” Project
problem In the national mar- which meets the communications
solving and ket, Hisdesat con- requirements of the Directorate
analysing tinues offering its General of the Civil/Fiscal Guard
and Border Control, in operation
secure communica-
specific needs tions services to the since 2008, and whose principal
Ministry of Defence, contractor is the company Indra.
supporting and simplifying many Within this framework, the net-
of the missions undertaken by work was expanded with the in-
our armed forces while carrying clusion of three new nodes and
out their international peace mis- now comprises a central 3.8m
sions. We also continue offering node in Las Palmas de Gran Ca-
communications to the Defence naria, which also has a back-up
Chief of Staff (EMAD), the Na- station in Madrid, and 8 remote
tional Intelligence Centre (CNI), 2.4m terminals located in Portu-
a number of Guardia Civil (Civil gal, Senegal, Cape Verde, Mauri-
Guard) events and the Río Miño y tania 1 and 2, Morocco, Gambia
Río Tajo projects, as well as to the and Guinea Bissau respectively.

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