Page 21 - hisdeSAT annual report 2016

2.3 QUALITY PROCESSES

AND HUMAN RESOURCES

Hisdesat fulfils its commitments aim is to identify the principles and ethical
QUALITY to quality and excellence in a values that should guide the behaviour of the
timely manner, paying special company´s employees, representatives and
attention to procedures and metho- external collaborators who are involved
dologies. In this context, the com- in the company’s business and acti-
pany was awarded the ISO 9001 vities. It also provides guidelines
Quality Management System for relations with suppliers, cus-
Certificate – valid both nationally tomers, distributors and repre-
and internationally – by AENOR sentatives of national or foreign
in 2008. public administrations.

Hisdesat is an organisation that As an ethical, socially responsible and en- AB OUT HISDE S AT
vironmentally aware organisation, Hisdesat
is ethical, socially responsible and attaches the highest importance to the fair
treatment of not only employees, customers
respectful of the environment and suppliers, but also the authorities, inves-

tors and the public at large. Likewise, the com-
As of this year, the corporate website also fea- pany formally expresses its condemnation of 21
tures the company’s new Ethical Code, appro- any form of corruption, as well as its firm com-
ved by the Board of Directors of Hisdesat. Its mitment to complying with the law.

HUMAN RESOURCES Hisdesat’s company’s new programmes and projects
staff compri- related to the Earth Observation Program-
ses a team me (PNOTS) with PAZ and INGENIO.
of highly qualified professionals, with 75% In addition to its own staff, Hisdes¬at indi-
holding post-graduate degrees (mainly in rectly employs more than 30 professionals
aerospace and telecommunications engi- including operators and maintenance per-
neering), a further 15% being graduates sonnel at the satellite control stations in
and 10% having administrative training.
Argan¬da (Madrid) and Maspalomas (Gran
After an ambitious phase of recruitment Canaria).
in order to meet the requirements for for- It also contracts a similar num¬ber of em-
thcoming projects, the current staff com- ployees in the Ottawa (Canada) and Mount
plement is 45 employees, based either at Jackson (Virginia, USA) control stations,
the company’s head office or at the Sate- through its subsidiary Xtar LLC.
llite Operations Control Centres in Arganda
(Madrid) and Maspalomas (Gran Canaria).
Over the past three years, the workforce
has grown rapidly, lar¬gely to meet the
requirements for the development of the