Page 23 - hisdeSAT annual report 2015
P. 23

AB OUT HISDE S AT











             2.3




            PROFESSIONAL PROFILES,

            TRAINING AND QUALITY




                                       Excellence in methodologies and procedures,  Excellence  in   providing
                                       together with quality internal resources able to  value-add services to its
                                       act in terms of best practice, lie at the basis of  clients has, from its foun-
                                       Hisdesat’s commitment to excellence. The mul-  dation, been the company’s
                                       tidisciplinary staff is highly qualified. 70% of the  main mission. Excellence
                                       staff are higher education graduates (especially  rests on the premise of the
                                       in the branches of aerospace engineering and  quality of those services.
                                       telecommunications), 18% hold degrees and 12%
                                       are administrative staff.                    Hisdesat has had an ISO
                                                                                    9001 Quality Management
                                                                                    System in place since 2008.
                                                                                    This  system  is certified by
                                                                                    AENOR and is recognised
                                                                                    both in Spain and abroad.





             THE TEAM



                                       After an ambitious phase of recruitment to meet the requirements of
                                       thecompany’s forthcoming projects, the current staff complement is 44 em-
                                       ployees, based either at the company’s head office or in the Satellite Opera-
                      The staff of               tions Control Centres in Arganda (Madrid) and Maspalomas (Gran
                                                 Canaria).
                   Hisdesat has                  Over the past three years, the workforce has grown rapidly, largely to
                                                 meet the requirements for the development of the company’s new
            grown by 37.5%                       programmes and projects related to the Earth Observation Program-
                                                 me (PNOTS) with PAZ and INGENIO. During this last year, this growth
                   to meet new                   rate has been 37.5%.
                                                 In addition to its own staff, Hisdesat indirectly employs more than 30
                        challenges               professionals including operators and maintenance personnel at the
                                                 satellite control stations in Arganda (Madrid) and Maspalomas (Gran
                                                 Canaria).
                                                 It also contracts a similar number of employees in the Ottawa (Cana-
                                                 da) and Mount Jackson (Virginia, USA) control stations, through its
                                                 investee company Xtar LLC.


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